Terms of Service
Last Updated: 02/06/2026
These Terms of Service (“Agreement”) govern the services provided by Lukas Renovations LLC (“Company,” “we,” “us,” or “our”). By scheduling services, submitting payment, or otherwise engaging our services, you (“Customer”) agree to be bound by this Agreement.
1. Service Period
Services are provided for the service period as listed on the billed item, unless otherwise agreed in writing. Additional service days beyond the billed period may result in additional charges.
2. Weight Allowances & Additional Fees
Services include a maximum weight allowance as stated on the billed item.
- 15-yard container maximum allowable weight: 6 tons (12,000 lbs) (This is not the included weight in the rental only maximum allowed in the dumpster)
- Weight is determined using certified disposal facility scale weights.
Excess weight will be charged at $160 per ton over the included allowance. Additional weight charges may be processed within 24 hours of disposal. Customers may request a weight slip for verification.
3. Load Level, Securement & Weather
All materials must be loaded level with the top rails. No materials may extend above the rails or over the sides. Doors must close fully and latch properly. Customers are responsible for covering or tarping contents if rain, snow, or weather conditions may add weight.
4. Overloaded or Unsafe Loads (Dry Run Policy)
If materials are overloaded, unsafe, or improperly loaded such that pickup cannot be completed:
- A $150 dry run fee will be charged.
- The Customer is solely responsible for removing or redistributing material until pickup can be safely completed.
- No pickup will be attempted again until the load complies with safety and transport requirements.
5. Prohibited & Restricted Materials
The following materials are prohibited unless expressly approved in writing. Additional fees apply where noted:
- Tires of any kind (car, truck, or equipment): $50 per tire
- Refrigerant-bearing appliances (refrigerators, freezers, AC units, etc.): $50 per appliance
- Appliances of any type unless pre-approved in writing
- Mattresses and box springs: $50 per item
- Electronic waste (electronics, TVs, computers, monitors, etc.)
- Liquids of any kind
- Hazardous or regulated materials, including paints, solvents, oils, fuels, asbestos, batteries, chemicals, medical waste, or pressurized tanks
- Heavy inert materials (concrete, brick, dirt, sand) without prior written approval
- Asphalt is not permitted under any circumstances
- Loading with heavy machinery that may cause damage is prohibited
If prohibited materials are discovered, the Customer is responsible for all handling, disposal, environmental, and administrative fees incurred.
6. No Relocation or Moving
Containers may not be moved, relocated, or tampered with by the Customer. If a container is removed from the original placement location or premises without written authorization, local authorities may be contacted, and all resulting costs will be charged to the Customer.
7. Property & Surface Damage
The Company is not responsible for cosmetic or structural damage to driveways, placement surfaces, curbs, sidewalks, or lawns, including cracking, staining, or settling caused by weight or ground conditions. The Customer is responsible for ensuring the placement location is suitable.
8. Payment Authorization
By submitting payment, the Customer authorizes Lukas Renovations LLC to securely store their payment method and to charge the stored payment method for additional service days, excess weight fees, dry run fees, prohibited material fees, appliance or special handling charges, access fees, damage, or other service-related costs in accordance with this Agreement. Additional charges may be processed within 24 hours of the related service.
9. No Refunds
Except as expressly stated in the Cancellation Policy below, all payments are non-refundable once services have begun.
10. Indemnification & Limitation of Liability
The Customer agrees to defend, indemnify, and hold harmless the Company and its owners, employees, and agents from all claims, fines, penalties, damages, losses, costs, and attorneys’ fees arising from:
(a) placement on the Customer’s site;
(b) materials provided or disposed of;
(c) the Customer’s violation of applicable law or this Agreement; or
(d) third-party injury or property damage, except to the extent caused by the Company’s gross negligence or willful misconduct.
In no event shall the Company be liable for incidental, consequential, special, or punitive damages. The Company’s total liability is limited to the amount paid by the Customer for the single service giving rise to the claim.
11. Governing Law & Venue
This Agreement is governed by the laws of the State of Connecticut. Venue and jurisdiction shall lie exclusively in the courts located in Fairfield County, Connecticut.
12. Entire Agreement; Changes
This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements or understandings. Any modifications must be made in writing and signed by both parties. Electronic signatures are binding.
13. Contact Information
Lukas Renovations LLC
[Business Address]
[Phone Number]
[Email Address]
14. Cancellation, Rescheduling & Access Policy
If Company personnel arrive for pickup or service and the container or site is inaccessible, a $100 access or trip fee will be charged.
Once services are booked, cancellations made within 12 hours of the scheduled service start time are only 50% refundable.
If services are rescheduled within 12 hours, 50% of the original payment is refundable.
If services are rescheduled and later canceled, no refund will be issued.
Cancellations, refusals of service, or dry runs where no one is present or access is not provided result in no refund.